Returns & Exchanges
At Ornaments 4 Orphans, we want you to love every fair-trade piece you purchase. If you are not completely satisfied with your order, we offer returns and exchanges on all unused items within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a pre-paid shipping label.
Pack Your Items
Carefully place the unused ornaments and home goods back into their original packaging to ensure they are protected during transit.
Ship It Back
Attach the provided return label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing